This eBook explores the evolving role of soft skills, analyses the impact of automation and AI on job roles, provides strategies for enhancing interpersonal skills and emotional intelligence, and explains why successfully balancing technology with the human touch is crucial for organisational success.

Topics covered:

• What are Soft Skills?
• The Evolving Role of Soft Skills in the Workplace 
• The Impact of Automation and AI on Job Roles
• Strategies for Enhancing Soft Skills
• Balancing Technology with Human Touch